Spear IT Computer Services and Online Backup

Managed Computer Support Services

What can Managed Support Services do for you?

  • Expert Support without Expert Cost
  • Free Health Check on your Systems1
  • Instant Support
  • Free Ticketing System
  • Low Cost Telephone Support
  • Large Business Tools at Small Business Prices

How many computers are needed use the managed support service?

One. Take advantage of the service now to secure your laptop or standalone PC.

Why would you use this remote support service?

Many problems with computers tend to be caused by computer software. With managed computer support services, problems can be identified more easily and fixes made remotely. Without support there is always a risk that problems could affect your computers and therefore your business.

What do I get for this service?

Full support during office hours. This includes telephone and remote support. You also receive a detailed monthly report on each of the computers supported. Other options include anti-virus, anti-spyware and firewall software.

How does it work?

The service works through through an agent installed on your computer. This is a small computer program that will monitor your computer. This software is guaranteed virus-free.

How do I know what it is doing?

The software only monitors your computer so that if a problem occurs the support technicians will know. If at any time a support technician needs to access your computer to fix a problems they will only do so with your permission.

How long does it take to set up?

No more than an hour of your time to go through the details and process your request. The service is installed within 48 hours at a time of your choosing.

1Minimum of 4 PCs for Free PC Health Check
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